Contact

Write to us for a quote, an order, an invoice or support on a running order. We reply during business hours, Monday to Friday, 09:00–18:00 Gulf Standard Time (UTC+4).

E-mail

info@velacompute.ai

For quotes, orders, invoices, support and refund requests. Please quote your order number where you have one.

Telephone

+971 55 767 7835

Monday to Friday, 09:00–18:00 Gulf Standard Time (UTC+4).

Registered address

VELA COMPUTE - FZCO

IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

Premises: DSO-IFZA, Unit 91144-001, Makani A1-3641379065

Correspondence address; meetings by appointment.

Before you write

  • For a quote: tell us the number of GPUs and GPU memory you need, the term in hours or days, and anything special (storage, memory, network).
  • For support: include the order number, the time the problem started and what you observe.
  • For a refund: write from the e-mail address named in the order and quote the order number. Rules and timelines are in the Refund & Cancellation Policy.

Company details

  • VELA COMPUTE - FZCO
  • Licence No. 91144
  • Registration No. 84371
  • Free Zone Company registered with IFZA, Dubai, United Arab Emirates
  • Licensing authority: Dubai Integrated Economic Zones Authority (DIEZA)
  • General Manager: Evgenii Chistiakov